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Delivery Information

Thank you for visiting Heritage Leisure Designs. Following are the terms and conditions that constitute our Delivery Policy.


Delivery processing time


All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.


If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.



Carriage rates and Delivery estimates 

Free Delivery on all orders 

We typically use FedEx Standard for all our deliveries, with an estimated delivery time of 3-5 business days.



Customs, Duties and Taxes


Heritage Leisure Designs is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).




Heritage Leisure Designs is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.


Please save all packaging materials and damaged goods before filing a claim.


International Shipping


For all orders outside of the United Kingdom, please contact us at for information regarding international shipping costs.