Thank you for visiting Heritage Leisure Designs. Following are the terms and conditions that constitute our Delivery Policy.
Delivery processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Carriage rates and Delivery estimates
Free Delivery on all orders
Customs, Duties and Taxes
Heritage Leisure Designs is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Heritage Leisure Designs is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping
For all orders outside of the United Kingdom, please contact us at sales@hldltd.co.uk for information regarding international shipping costs.